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Seoul Homes provides many features for both agents listing their properties, and customers on the hunt for a new home. If still, you can’t find an answer to your inquiry here, please head over HERE and send us a quick message so we can help you out.

Agents (Properties)

How do I add a property?

To add a property, you must first be registered as an agent and login to your account on the Seoul Homes site.

  • Click “Add New Property” from your agent menu
  • Fill in ALL fields to the best of your knowledge
    • Failing to complete a field may result in your property not showing on the site or on the map
  • Click “Add Property” at the bottom of the page to save and submit your property to the Seoul Homes directory

How do I delete a property?

Once you are on your profile page, click the “My Properties List” menu item.

Under each property there is an “x” icon. Clicking this will delete your property from the site. *Note: You cannot undo this, so be careful.

How do I see my property statistics?

Once you are on your profile page, click the “My Properties List” menu item.

Under each property there is an eye icon. Clicking this will display a chart of the amount of views each of your properties have received.

Can I hide my property without deleting it?

Yes, once you are on your profile page, click the “My Properties List” menu item.

Under each property there is a “Publish/Unpublish” button. Clicking this will either unpublished (hide) your property, or publish (make it visible) your property. This way you can hide a property if it is not available.

Can I feature my property on the front page?

Yes, each listing package comes with 20 featured properties. We cannot guarantee the amount of times your property is displayed on the front page as they are generated randomly from ALL agents who purchase featured properties.

We can only guarantee that they will be included in the randomly generated properties list that shows on the front page. Featured properties also show first in category listings and other listing pages.

Can I duplicate my property listings?

Yes, once you are on your profile page, click the “My Properties List” menu item.

Under each property there is a “Clone This Property” button. Clicking this will make an exact copy of your property.

*Important: you must still click on “Edit” for the newly created property and re-upload new images, and fill in missing information. Then click publish. This is because not all information is duplicated the same.

Can I add floor plans to my properties?

Yes. Once you are on your profile page, click the “My Properties List” menu item.

Under each property there is a book icon. Clicking this will take you to the floor plans addition page.

  • Upload a floor plan image
  • Fill out all fields related to that floor plan
  • Click “Save Plans”

A new floor plan tab will now appear on your property listing page with the info that you entered.

Agents (Information)

How do I become an agent?

First you must register an account on Seoul Homes at the top of the site by clicking on “Sign in / Register”.

  • Fill in your username and password fields and submit
  • After you create an account, login to the site using the information you just entered
  • Click on Submit

Your application will then be reviewed by Seoul Homes. Once the review process is complete, you will gain access to additional features in your profile that will allow you to upload your properties and purchase property submission packages.

I ran out of properties, can I order more listings?

Each account is limited to 200 listings for the time being. As we expand our services, we will open up new packages to accommodate a larger number of listings for agents.

What if I don't pay my monthly fee?

Not right away. We will give a grace period of 7 days for you to make your payment. If we do not receive your monthly payment within 7 days of your package expiring, we will de-activate all of your properties on the site.

How do I delete my account?

To delete your account, go to the “My Profile” tab in your account page. At the bottom of the page, click on “Remove Account”. This action cannot be undone.

Can I add my own agency?

Yes. To add your own agency, please contact us here and we will be in touch.

How can I view invoices for my package payments?

Login to the site and go to your profile.

Click on the “My Invoices” menu in your profile. Here you can see all your order and payment history for your listing packages.

How do I receive messages from customers?

Login to the site and go to your profile.

Click on the “My Messages” menu item.

All messages sent to any of your properties will go here. You will also receive an email when you receive a message on the site. Please carry out communication through there with customers, unless you have been given permission to continue your conversation outside of Seoul Homes by your agency.

Conversing through Seoul Homes protects the buyer and the agent by providing a track record of messages history.

Account (Users)

What can I do with an account?

Registering an account lets you save properties by favoriting them so that you can come back and review certain ones you are trying to decide on.

You can also send messages directly to the agents handling a certain property and make comments on properties via Facebook comments if you have stayed somewhere, or had a great experience with an agent.

Why do I need to register to contact agents?

Registering an account before contacting agents allows us to filter out spam messages, and limits agents’ time to serious inquiries only. If we let anyone send messages, it fills up our inboxes with fake messages, and people who aren’t serious about finding a new home.

It also allows us to give a more personable experience when dealing with clients and   provides a message history to protect both the clients and agents in case of something going wrong.

Can I delete my account?

Of course. After logging in to your account, go to the “My Profile” page and at the bottom, you can click “Remove Profile”.

We would prefer if you hung around and gave some feedback via the comments on certain properties, but if you have no need for us anymore, then feel free.

*Note: this action is irreversible and you will have to register again should you choose to come back to us.